Free Shipping and Charges

HONG KONG: HK$40 per order. Free shipping for orders worth HK$350 and above. Delivery service is not available to islands area (including Discovery Bay & Ma Wan).

MACAU: HK$100 per order. Free shipping for orders worth HK$800 and above.

CHINA: HK$150 per order. Free shipping for orders worth HK$1,500 and above.

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Delivery Process and Lead Time

HONG KONG: Items will be delivered between 2-5 business days from date of purchase.

*Delivery is not available for addresses with P.O. Boxes. All orders will be delivered by our dedicated courier service, Monday – Friday, excluding weekend and public holidays during the working hours.

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Please contact our customer service at tisserand_hk@estheticsgroup.com or call us at 3900 1400 from 10.00am – 5.00pm, on weekdays, for assistance.

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Multiple Address Delivery

We only deliver to one address per order. If you'd like to deliver to multiple addresses, please place a separate order for each unique address.

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Do you ship internationally?

We currently ship within Hong Kong, China and Macau only.